Frequently Asked Questions
LYVV is a discovery and review app that helps you find, review, and explore the best places to Dine, Stay, and Experience around you based on real people’s experiences, not paid reviews.
Yes, discovery on LYVV is completely free
LYVV is currently available in English only.
You can sign up with your mobile number. You’ll receive a one-time code (OTP) for verification; no passwords needed.
Make sure your number is correct and that you have network coverage. If it still doesn’t arrive, try again after a few minutes or contact our support team at connect@lyvv.com.
When you first sign up, LYVV asks you to choose at least three interests to personalize your experience. This helps us personalized your LYVV experience and show you places that match your vibe.
Simply enter your mobile number and verify it using the one-time code (OTP). No password is required.
Email verification adds a layer of security to your account. It also helps us send you personalized updates; like leaderboard progressor trending places in your city. You won’t get spammed, just useful updates.
Enabling location allows LYVV to show you the most relevant nearby places and experiences.
Notifications keep you in the loop; from reminders to review places you’ve visited to alerts about trending spots, badges you’ve unlocked, or leaderboard progress. They’re optional, but make your LYVV experience more dynamic and rewarding.
Yes, you can adjust your notification preferences in your device settings.
No password is required! LYVV uses one-time codes (OTP) for every login; just enter your phone number, get your code, and you’re in.
Your privacy matters to us. LYVV never shares your personal data (like your phone number or email) with other users or businesses without consent. We only use your information to improve your experience and keep your account secure. For full details, check our Privacy Policy in the app settings.
Yes, you can deactivate your account at any time from your profile settings. If you want to permanently remove your data, contact our support team.
LYVV’s mission is to make going out great again. It covers everything worth experiencing, including where to Dine, Stay, or Experience. Think restaurants, cafés, rooftops, hotels, guesthouses, wellness retreats, escape rooms, cultural events, and more. If it’s a place to go, it’s on LYVV.
Not at the moment; but if a business isn’t listed, you can suggest it to our team through LYVV’s website or social media pages.
Listings are categorized by “Perfect For”, “Vibes”, “Cuisine” (where applicable), and “Price Range”; helping you find spots that match your mood, occasion, or budget.
Check that your location access is turned on in your phone’s settings.
After visiting a place, open its profile on the app and tap “Add Review.” Answer a few quick questions, add photos or videos, and share your vibe!
Yes, all reviews are visible to other users on the listing’s profile.
Yes. Verified business owners can reply to reviews directly from their LYVV Partner Center dashboard.
All reviews appear instantly. However, reviews can be reported if they contain offensive or false content. Reported reviews are reviewed by LYVV’s moderation team and removed if they don’t meet the LYVV Reviewing Terms.
Because your voice matters! Every review helps others discover better places, and LYVV rewards that effort. You earn points for each review; the more detailed and consistent you are, the higher you climb the leaderboard.
For now, your points count toward your position on the LYVV leaderboard. You’ll earn recognition, badges, and bragging rights. More options will be introduced in future updates.
Every question in every review earns you points. The more questions you answer, the more points you collect.
Your current ranking appears in your profile and in the leaderboard section.
Yes! You can follow friends, influencers, or other reviewers to keep up with their experiences.
Not. LYVV is focused on discovery and reviews.
If yes, how? Yes! If you manage or own a venue, you can claim its profile directly in the LYVV app. Once claimed and verified, you’ll gain access to the listing’s dashboard to manage its information and engage with your customers.
Try restarting the app or checking your internet connection. If the issue continues, contact us through the app, our website, or at connect@lyvv.com.
Yes. LYVV relies on live data to show you nearby places and the latest reviews, so an internet connection is required.
LYVV is currently focused on Lebanon but will expand regionally soon. Stay tuned, your city might be next.
Exciting updates will be constantly rolled out, and we’ll always keep you posted when they’re live.
Whether you need help, have feedback, or just want to say hi, reach us anytime at connect@lyvv.com. We actually read our emails (promise).