LYVV

PRIVACY POLICY

Last Updated: November 20, 2025

This Privacy Policy explains how LYVV Technologies SAL (“LYVV”, “we”, “us”, or “our”) collects, uses, shares, and protects information about you (“you” or “user”) when you use our mobile application, website, and any related services (collectively, the “Service”). It also outlines your rights and choices regarding your personal data. We are committed to transparency and compliance with applicable privacy laws across different jurisdictions, including the EU General Data Protection Regulation (GDPR), relevant U.S. privacy laws, and other global data protection standards, as applicable. By using LYVV, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with our practices, please do not use the Service.

For the purposes of data protection laws, LYVV SAL (incorporated in Lebanon, commercial register number 1033553, with its principal business address in Beirut, Lebanon) is the “data controller” of your personal data processed via the Service. You can find our contact details in Section 7.7 of this Policy.

1. Information We Collect
We collect several categories of information in order to provide and improve the Service, to allow your participation in the LYVV community, and for the other purposes described below.

1.1 Information You Provide Directly: When you use LYVV, you may provide information to us, including:

Account Registration Data: When you create an account, we ask for basic information such as your name, email address, date of birth, gender, and a password. We require your date of birth to verify that you meet our minimum age requirements and to personalize your experience (for example, to send birthday-related rewards if applicable). We may also request or allow you to provide additional profile details, such as a profile photo, username or display name, chosen location or city, bio, and personal preferences (like lifestyle that best describes you, your favorite cuisines, or your interests). Providing additional profile information is optional but encouraged to enhance your experience.
Demographic and Preference Data: You might be given the option to share demographic details (such as your hometown) or specific preferences (e.g., lifestyle, dietary preferences, activity interests) so that we can tailor recommendations and content. This information is voluntary.
User-Generated Content: We collect any content you submit on the platform, which can include:
- Reviews and Ratings: When you submit a review of a restaurant, hotel, or experience, or give a star rating or other rating metric, we store that content along with metadata (such as the listing it pertains to, the date/time of your review, and your user ID).
- Photos: If you upload photos (e.g., of your meal or a hotel room), we collect the image files. We may, at our discretion, add a “LYVV” watermark or other branding elements to any photos or visual content uploaded or shared through the application. The watermark is used to protect the integrity of the platform's content and to ensure proper attribution. By uploading photos, you acknowledge and agree that such watermarks may be applied and displayed publicly. We may also collect associated data like captions or tags you add. Important: We urge you not to upload photos containing personal data of others without consent. We also may strip or anonymize metadata in image files (like geolocation in EXIF data) for privacy, unless necessary for the Service (for instance, if you intentionally tag a photo with a location).
- Structured Answers: LYVV's review process may involve answering quick multiple-choice questions (e.g., “What was the vibe? Romantic / Family-Friendly / Casual / etc.” or “Who were you with? Friends / Alone / Date / Family”). We record your selections as part of your review data to generate structured insights. These answers are associated with your review but stored in a way to aggregate with others for analytics.
- Comments and Messages: If the Service enables you to comment on others' reviews, to participate in forums, or to send direct messages to other users, we will collect the content of those communications. Note that any content you share in public areas (such as comments on reviews) will be visible to others on the platform. Private messages (if available) are only accessible to the sender and recipient, and to us as needed for moderation or legal compliance.
Contacts and Social Info: If we introduce features that allow you to import or invite friends (for example, by accessing your contacts or connecting to your Facebook/Google to find friends on LYVV), we would collect information needed to provide that feature – such as your contacts' emails or names. We would only do this with your explicit permission (e.g., by you tapping “Import Contacts” and granting us access) and in compliance with platform rules. We will describe the data and purpose at the time of such feature
Communications with Us: When you contact LYVV support or communicate with us in any way, we collect the information you choose to provide. This can include emails you send us, support tickets, or feedback forms. We will collect your contact details (like email or phone number) and the contents of your communications. If you call us, we might record the call (and we will inform you if we do). If you participate in surveys or beta tests, we collect your responses and any information therein
Other Information You Provide: You may provide data when you participate in promotions, contests or giveaways (e.g., your shipping address if we need to send a prize), when you fill in forms or respond to questionnaires, or when you subscribe to newsletters or marketing communications (like your email preferences).

1.2 Information We Collect Automatically: When you interact with LYVV, certain data gets collected automatically, including:

Usage and Log Data: We gather information about how you use the Service. This includes details like the pages or screens you view, the features you use (e.g., searching for “Italian restaurants” or viewing a friend's profile), links you click on, the time and duration of activities, and other usage statistics. For example, we may log that you opened the app at 6 PM and searched for “hotels in Beirut” and clicked on a particular listing. We also log when you perform actions like liking a review, following someone, or redeeming an offer. These logs may include timestamps and identifiers associated with your account or device
Device Information: We collect technical information about the device and software you use to access LYVV. This may include the device type (e.g., iPhone, Android phone, etc.), operating system and version, device identifiers (like Apple's Identifier for Advertisers (IDFA) or Android Advertising ID, which are unique but resettable IDs), app version, device language and region settings, and similar data. We might also get info like device model, network provider, and screen resolution
Location Data: GPS and Precise Location: With your explicit consent, we collect precise geolocation data from your mobile device. This means if you allow location permissions, we receive your device's GPS coordinates (latitude/longitude) or information approximating your location (like if you're connected to Wi-Fi we might infer location from Wi-Fi or if no GPS then cell tower triangulation). We use this to provide location-based recommendations and features – for example, suggesting restaurants near you, sorting search results by distance, or letting you “check-in” or tag a review with the location where it took place. We do not access or collect GPS data unless you have granted permission via your device settings, and you can disable it at any time (see Section 5 on Your Choices).
- Background Location: If you opt in to features that rely on background location (collecting location data when the app isn't actively open), we will make it clear and request additional consent. An example might be a future feature to notify you when you're near a highly-rated listing you saved. By default, we only collect location when you are using the app (foreground).
- Approximate Location: Even if you don't grant GPS permission, we might derive a rough location from your IP address (which can indicate city or region) to auto-select a city for discovery, or from information you provide (like if you say your home city is “Beirut,” we may use that for default searches).
Cookies and Similar Technologies: While much of LYVV usage is via mobile app, if you use our website or web features, we use cookies and similar tracking technologies. Cookies are small text files stored on your browser or device by websites, and similarly, mobile apps may use local storage or SDKs for tracking. We (and authorized third parties) use these to remember your preferences, understand usage, and personalize your experience. For example, we might use cookies to keep you logged in on the web, or to track web analytics. Similarly, in the mobile app, we may integrate analytics SDKs (like Google Analytics for Firebase or others) that use device identifiers to collect usage events. We may also use web beacons or pixel tags in emails to know if you open them (to gauge engagement with our communications). See Section 2.6 (Cookies & Tracking) for more details on these technologies and your choices.
Analytics Information: We use internal and third-party analytics tools to collect information about app performance and how users engage with the Service. This information includes parts of the data mentioned above (usage events, device info, etc.) but is often processed in aggregate form. For instance, we might collect crash reports (if the app crashes, we get info on what went wrong), or how long users spend on certain pages, or which features are most popular. This helps us improve LYVV. Some analytics providers might set their own cookies or identifiers to help track user behavior across sessions. We ensure any third-party analytics providers are bound to protect your data and only use it for our purposes (see Section 3.1 about service providers). You can opt-out of certain analytics as described in Section 5

1.3 Information from Third Parties: In some cases, we receive information about you from third-party sources, which we treat in accordance with this Policy plus any additional restrictions imposed by the source of the data. Such third-party sources may include:

Social Login: If we allow you to register or log in via a third-party account (like “Sign in with Google” or “Sign in with Apple”), with your permission, we get certain info from those accounts such as your name, email, and public profile (the exact data is disclosed when you connect and you can choose whether to approve). We only use this to streamline account creation and verification. We do not post to your social profile without permission.
Business Partners: If you redeem an offer or book a reservation through a partner integration on LYVV, that partner might share some info back with us (for example, confirmation that you dined at a restaurant you booked, which we might use to prompt you for a review). We will ensure any such data sharing is clear to you at the time you use that feature.
Public Sources: We may receive additional information about listings (restaurants, hotels, etc.) from public databases or third-party services to enrich our listings – this is generally business info, not personal data about users. But if you publicly post about LYVV or interact with us on social media (e.g., tagging us in a Facebook post), we might collect that content as part of community engagement or to address issues.
Other Users: If a user invites you to LYVV (via a referral link or using the “invite friends” feature), they might provide your name and email or phone number. We use that only to send the invitation and do not retain it for other purposes if you do not join. If you do join, we may associate the referral with your account (for referral reward purposes, if any). Also, if another user includes information about you in their content (for example, they mention you in a comment or tag you in a review), we collect that as part of their content.

1.4 Sensitive Personal Data: LYVV does not intentionally collect any highly sensitive personal information about you, such as government ID numbers, financial account numbers, credit card numbers (note: purchases go through app stores or payment processors so we don't see full card numbers), or precise health or genetic data. We also do not ask for or process any “special categories” of personal data as defined under GDPR (such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning one's sex life or sexual orientation), except possibly indirectly through free-text fields or photos if you choose to provide such information (for instance, if you mention your dietary restrictions related to religion in a review, that's up to you). We treat any sensitive information that does appear with extra care and will remove it if we become aware of it and it's not necessary. We do ask for date of birth (which can reveal age) to restrict underage access, and in future if we have loyalty reward tax implications, we might collect limited personal identifiers like a government ID solely for winners of big contests (with notice). But generally, we avoid sensitive data collection. We also do not knowingly collect data about your health or precise financial information. If you believe we have inadvertently collected sensitive data, please contact us so we can delete it.

1.5 Children's Data: LYVV is not directed to individuals under 16, and we do not knowingly collect personal data from children under 16. If you are under 16, you are not allowed to create an account or use the Service. If we discover that a child under 16 has provided us with personal information, we will delete such information and terminate the account (unless we are legally obligated to retain certain data). If you are a parent or guardian and believe we have collected information about a child, please contact us so we can take appropriate action. Depending on your jurisdiction, the age cutoff for requiring parental consent may be higher (for example, under 16 in parts of the EU). We do not knowingly collect data from anyone under the relevant minimum age. Minors aged 16 or above (or the minimum age in your region) should only use the Service with the involvement and consent of a parent or guardian. We may take steps to verify ages if needed.

2. How We Use Your Information
We use the collected information for the following purposes, relying on a combination of lawful bases (outlined in Section 6.1 below), such as performing our contract with you (the Terms of Use), pursuing our legitimate interests in running and improving our service, complying with legal obligations, and, where applicable, based on your consent:

2.1 Providing and Personalizing the Service:

Account Provisioning: We use your registration data to create and maintain your account, allow you to log in, and provide you with the features of LYVV. For example, we use your name to personalize greetings, your mobile to verify your account, and your email to communicate important information.
Service Functionality: All the information you provide and we collect is used to actually run the Service. For instance, the reviews and ratings you post are used to update listing pages and overall scores; your follows are used to build a personalized feed for you; your points are used to update leaderboards and your profile badge, etc. If you upload photos, we will display them to others (with attribution to your username). If you search for something, we use your query and possibly your location to return relevant results. Essentially, any interactive part of the app uses your data to function as expected.
Personalized Recommendations: LYVV's goal is to help you discover places and experiences you'll love. To do that, we personalize content for you. This may include using your past activity (like categories of food you review highly, or places you've bookmarked) to suggest similar new places or to show on your home feed reviews from cities/places you might be interested in. We also use your social graph (who you follow) – for example, if a friend you follow reviews a new restaurant, we might show that to you prominently. Your location (current city or GPS, if allowed) is used to show nearby recommendations or filter content to what's local to you. We may also personalize the order of search results or lists based on what we think is most relevant to you (for instance, if you often go to cafes, we might show cafes higher in a general “food & drink” category search). Personalization also includes tailoring the questions we ask you – e.g., we might prompt you to review places similar to ones you've already reviewed.
Social Connectivity: We use your information to facilitate social features. If you connect with friends, we'll use your friend list or contact invites to help you find each other. If you follow someone, we'll use that to deliver their content to you. We also might notify you of certain social activities, e.g., “Your friend X just joined” or “Y posted a new review.” (You can control such notifications as described in Section 5.2.) If you share content (like sending a restaurant page to a friend), we use the necessary info (like the friend's contact or linking to messaging apps) to do that.
User Support: If you reach out to us with a question or issue, we will use your provided information (like account data and the problem description) to assist you. We may access your profile, usage logs, or other pertinent info to troubleshoot and resolve your request. For example, if you say “I'm not seeing my points updated,” we'll check our logs for your point accumulations. We'll also use your contact info to communicate with you about the support case.

2.2 Communications:

Service and Transactional Communications: We will send you administrative or account-related messages to the contact information you provided (mobile, email, or push notifications on your device). These include things like an OTP to verify your mobile number, a welcome email to verify your email address, confirmations of actions (like “Your review has been posted” or receipts for purchases where applicable), changes to terms or policies, and customer service responses. These are necessary to operate the Service, and you cannot opt out of receiving some of these essential communications (except by deleting your account, which would stop them entirely).
Notifications and Updates: If you use the mobile app, we may send you push notifications for certain events, e.g., when someone you follow posts a new review, when your review gets a comment or like, or when you earn a new badge or status. You can control push notifications via your device settings or in-app settings (see Section 5.2). We might also notify you about new features or tips on using the app.
Marketing and Promotional Messages: With your consent (or as otherwise permitted by law), we may send you newsletters, promotions, or offers. This could include updates about new LYVV features, special promotions from us or our partners (like contests or events), or general lifestyle tips. For example, we might send a monthly roundup of “Top trending spots in your city” or an offer like “Win a free meal by writing 5 reviews this month!” If you are in a region where consent is required (like EU), we will only send you such emails if you opt-in (e.g., by ticking a box or subscribing). If you're in the U.S., we may send these by default, but will always provide a clear opt-out mechanism. You have the right to unsubscribe from marketing emails at any time (via the “unsubscribe” link in them or through your account settings).
Partner Offers via LYVV: A unique feature of LYVV is allowing listing partners (restaurants, hotels, etc.) to send promotional messages to their followers on the platform, which we facilitate. If you follow or “favorite” a business on LYVV, you may receive updates or offers from that business through our Service. For instance, a restaurant you follow might send out a “20% off this weekend for our followers” message. These messages may be delivered as in-app notifications, push notifications, or emails from LYVV on behalf of the business. Important Privacy Note: When we send these communications, the business does not get your personal contact info – the communication is handled by LYVV to protect your privacy. You can always unfollow a business if you no longer want to get their updates. Additionally, we may provide a setting to globally opt out of such partner communications if you prefer (without having to unfollow each one). We aim to ensure these messages are useful and not spammy, and they will always be clearly identified as coming from a followed business (with possibly a tag like “Sent via LYVV”).
Surveys and Feedback Requests: Periodically, we may invite you to participate in user surveys or beta testing. If you agree, we'll use your responses to improve our services. Survey participation is optional. We might also ask for feedback on a specific experience, e.g., “You visited Cafe X – how was it? Give a quick rating.” If you respond, we'll use that info as part of our content.

2.3 Improving and Analyzing the Service: We use data to understand how our Service is used and to make improvements:

Analytics and Performance: Internally and with the help of analytics providers, we analyze usage information, user demographics, and feedback to figure out what's working and what isn't. For example, we might track that a new feature we launched is hardly being used, so we investigate and find it's hard to find – leading us to improve the interface. Or we see many users in one city but not in another, leading us to do more outreach in the second city. We also monitor performance metrics like app load times, crashes, etc., to ensure a smooth experience. These analyses often use aggregated data (taking many users' data and looking at trends), but can also involve looking at a specific instance if needed (like investigating why a particular user had a crash).
Product Development: The information we gather (including direct feedback you send us, support inquiries, and general usage patterns) helps us develop new features. For instance, if many users search for a feature we don't have, we'll know there's demand for it. Or if reviews often mention a certain type of info, we might create a structured field for it. When we test new features or beta versions, we might use a subset of user data or recruit some users to try it, and use data from that test to refine the feature.
Machine Learning and Automated Decisions: We might use algorithms to help with certain functionalities. For example, we may employ machine learning to detect potentially inappropriate content (automatically flagging a review that has offensive language for further review), or to sort and recommend content tailored to users. Another example is using AI to auto-categorize photos (like recognizing a food dish vs an ambiance shot, to show them appropriately). Any such automated processing that significantly affects users will be done in compliance with applicable laws (and if required, we'll provide a way for human review or to contest significant decisions, such as a review removal by an automated filter).
Aggregated Insights: We aggregate data to generate insights that don't identify individuals. For instance, “80% of LYVV users in Beirut prefer Italian cuisine” or “Guesthouse ABC has a 4.5 rating on cleanliness from 200 reviews.” These aggregated stats help users (and listings) understand trends and help us showcase the value of LYVV. We may share or publish these aggregate insights (for example, in marketing materials, or directly with a listing about their performance), but they will not contain personal data about you. When we share analytical or statistical reports with partners or the public, it's in a form that cannot be used to identify any specific user.

2.4 Safety, Security, and Moderation: Keeping LYVV a trustworthy platform is a top priority. We use data:

To Monitor and Prevent Fraud/Unauthorized Use: We may use your data to detect and prevent fraud, spam, abuse, or other activities that violate our Terms or are illegal. For example, we might use algorithms to detect patterns of fake reviews or multiple accounts, or to verify that a user is real (like noticing if dozens of accounts are created from the same IP in a short time, which could indicate bots). If you log in from a new device, we might log that and possibly alert you for account security. We also may block certain actions if they appear suspicious, pending further verification.
Moderating Content and Accounts: As mentioned in the Terms, we moderate user content and accounts to enforce our rules. That means we (including possibly both automated systems and human moderators) review content you post for compliance. If something is flagged (by other users or by automated filters), we may read the content, which inherently uses your data (the content itself, and possibly your usage history to gauge context). We also might review your profile information if needed during moderation (like checking if a username is inappropriate or if profile info violates guidelines). In some cases, we could use data about a user's behavior to determine appropriate enforcement action (for example, if a user has repeatedly posted violating content, our system might escalate to an account suspension). We keep logs of moderation actions taken, which include info like which content was removed and why.
Enforcing Our Rights: We may use data (including retaining and analyzing user content and communications) to investigate and take action against users who violate the Terms or who engage in behavior that is harmful or unlawful. This can include sharing information with law enforcement when legally permitted and appropriate (see “Legal Compliance” below). For example, if we receive a valid subpoena or urgent law enforcement request regarding fraud or danger, we will provide necessary information as legally required. We may also use your data to pursue remedies or limit damages in the event of a legal claim or dispute (like using logs to demonstrate what happened).

2.5 Sharing with and Supporting Business Partners: While we do not share personal data with third parties for their own direct marketing purposes without consent, we do use data to facilitate our partnerships and integrations in privacy-preserving ways:

Aggregated Business Insights: As noted, we may share aggregated, anonymized feedback with businesses and partners. For example, we might provide a restaurant owner with a dashboard showing their average rating over time, how many LYVV users bookmarked their place, and general trends (“most people say your place is Casual and go in evenings”). These insights help listings improve and also show the value of LYVV. None of this includes your personal info — the business can't see which specific users said what (unless your review is public to all users, in which case they can read it just like anyone else). They basically see summary data.
Listing Communication (Privacy-First): As described, when a listing sends a promotion or message, we perform the sending. The listing provides the content of the message (like “10% off for our LYVV followers this Friday”), and chooses the audience (likely by gender or age or possibly a subset like “people who visited in last month”). LYVV then delivers that message via our platform (app notification, email, etc.). The listing never sees the list of individuals. We might provide high-level metrics back to the listing (e.g., how many people opened the message or redeemed the offer) but not who specifically did so. This ensures partners can engage their customers through our system without taking possession of personal data.
Partner Marketing (LYVV Managed): If we ever collaborate with third-party brands, we might send out that info to relevant users. But again, it would typically come from us (e.g., a LYVV newsletter featuring that content) rather than handing your data to the partner. If any scenario arises where a partner would receive your personal data, we will only do so with your explicit consent (for example, if you sign up for a co-sponsored event and explicitly agree that the co-sponsor can have your email).
In-App Integrations: If LYVV integrates third-party services (say, a booking engine to reserve a table, or ride-hailing to get to a location), we will share the minimum necessary data to facilitate that request and only with your knowledge. For instance, if you click “Reserve a table via XYZReservations” and input details, those details will go to the reservation partner. We'll let you know by presenting their interface or terms at that point. Or if you order food from within LYVV via a partner, obviously delivery info goes to that partner as needed. But those are user-initiated, and you'll see what info is being sent.
Advertising (Limited and Contextual): Currently, LYVV's primary “ads” are the promotions by listings within the app. We do not serve third-party banner ads that track you across sites, etc. If in the future we introduce an advertising program with third-party advertisers (like showing ads for a camera when you're reading travel reviews), we will update this Policy and ensure compliance (including for personalized ads obtaining consent where required). Any such program would likely use contextual data (e.g., showing certain ads in certain city pages) and possibly generic device identifiers. We would not hand over your personal details to advertisers; rather, we or our ad service partners would present ads to groups of users based on non-personally identifiable criteria.

2.6 Cookies and Tracking Technologies: When you use our website or the app, we (and certain third parties) use cookies, pixels, SDKs, and similar technologies to collect and process data as described:

Operational Necessity: Some cookies/tech are necessary for the Service to function. For example, authentication cookies keep you logged in as you navigate between pages. Without them, you'd have to log in every time. Similarly, we may use a cookie to remember your language or other preferences.
Analytics and Performance: As mentioned, we use tools like Google Analytics which utilize cookies or mobile identifiers to gather information about usage. These help us see aggregate metrics like total visitors, pages viewed, etc. The data collected may include your IP address or device ID, but typically in a pseudonymized way (Google Analytics, for instance, might use an ID that doesn't directly identify you to us). We use this to improve site/app design and learn how features are used. You can opt out of Google Analytics by using Google's opt-out browser add-on for web, or limiting ad tracking on your mobile device which some analytics respect.
Personalization: We might use cookies to remember your preferences and personalize content. For example, if you always filter searches by “Open Now,” we could store that preference..
Advertising and Social Media: If we integrate third-party social media or advertising features, those parties might set cookies. For example, a “Share on Facebook” button could set a Facebook cookie that may track that you clicked it. Or if we ever have third-party ads, the ad networks might use cookies to ensure you don't see the same ad too many times, or to measure ad effectiveness. If we partner with advertisers who use cookies and similar tech for tailored advertising, we will obtain any required consent and provide opt-outs (like a “Cookie Settings” tool on web to opt out of non-essential cookies).
Do Not Track: Web browsers offer a “Do Not Track” (DNT) signal. At this time, our website does not respond to DNT signals by altering what data we collect or third-party integrations; there is currently no consensus on how companies should interpret DNT. We instead provide the controls described (cookie consent tools, opt-outs) to manage tracking. As standards evolve, we will reevaluate DNT support.

Typically, you can control cookies through your browser settings (blocking or deleting them), but note that disabling cookies may impact certain functionality.

2.7 Legal Compliance and Protection: We may use or disclose your information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities. We also use and share data to enforce our rights, prevent fraud, and for safety as mentioned. Specifically:

Legal Obligations: If we are under a duty to retain or provide information under certain laws (for example, data retention laws or in response to a court order), we will do so. We keep records necessary for tax, accounting, or regulatory compliance.
Protecting Rights and Preventing Harm: We reserve the right to use or release information about you if we believe it's necessary to: investigate, prevent, or take action regarding suspected illegal activities, fraud, or abuse; to enforce our Terms of Use (such as addressing a breach); to protect the rights, safety, and property of LYVV, our users, or others (for example, to detect and stop cyberattacks or abuse of our services); or as evidence in litigation in which we are involved. This may involve internal decisions like blocking an account due to suspected fraud (using usage data to justify that decision), or external actions like contacting law enforcement with pertinent info if someone is posting threats or dangerous content. We will evaluate requests case by case and aim to balance users' privacy with safety and legal requirements.

We will not use the information we collect for purposes materially different, unrelated, or incompatible with those above without updating this Privacy Policy or obtaining additional consent as required.

3. How We Share Your Information
We understand the importance of your personal information and are careful about how and with whom we share it. We do not sell your personal data to third parties for their own marketing purposes. We only share information in the following circumstances:

3.1 Service Providers (Processors): We employ third-party companies and individuals to help us operate, analyze, and improve LYVV (“Service Providers”). These include, for example, hosting providers, data storage services, analytics services, email/SMS delivery services, customer support tools, marketing tools, payment or transaction processors, etc. We share information with these providers only to the extent necessary to perform their functions on our behalf and under our instructions. For instance:

We use a cloud hosting service (like Amazon Web Services or Google Cloud) to store our data and run the app. Thus, user data (including personal data) resides on their servers. They are not allowed to access or use it except as needed for storage and computing (and we secure it via encryption and other measures).
We use an email delivery service to send bulk emails (newsletters, verification emails). They get your email address and the content to send, to deliver the message. They cannot use your email for anything else.
Analytics companies (like Google Analytics) get usage data (which might include pseudonymous IDs or IP addresses) to provide us insights. They act on our behalf to analyze trends and we use their aggregated reports.
If we have a points redemption or merchandise store in future, a fulfillment partner might get your shipping address to mail you an item you requested.
If we process payments for a premium feature (not via app store), a payment gateway (like Areeba, MontyPay, NetCommerce, Stripe, etc.) would get your card info to process it. In such cases, your sensitive payment details typically go directly to them and we receive only a confirmation or minimal info (they might share last 4 digits of card, expiration, etc., with us for record).
Each of these Service Providers is contractually obligated to protect your data (we sign data processing agreements or include clauses) and to use it only for providing services to us, not for their own benefit. We strive to choose reputable providers with strong security practices. A list of key sub-processors can be provided upon request (if required by GDPR or other laws, we maintain one).

3.2 Within Our Corporate Group: If LYVV Technologies sal has affiliates, parent companies, or subsidiaries (e.g., if in the future we set up an EU branch or a US subsidiary for operations, or if LYVV Technologies sal is part of a larger corporate family), we may share your information within that group as necessary to operate the Service. For example, if our engineering team is in one entity and the marketing team in another, or if certain infrastructure is under a sister company, we'll transfer data accordingly. All affiliated entities will follow this Privacy Policy (or one with equal or stricter protections).

3.3 Other Users and Public Sharing: The nature of LYVV is to share recommendations, so some of your information is shared with other users by default:

Public Content: Content that you post on LYVV (such as reviews, ratings, photos, lists, and any comments in community forums) will be visible to other LYVV users, and in many cases to the general public (for instance, if we allow viewing of reviews on a public website without login, then your review might be publicly accessible). This includes your display name and any profile photo you attach to your account (so if you prefer not to use your real name, you may choose a nickname; and consider whether you want your face as a profile photo if you desire anonymity in reviews). If someone can see your review, they typically can click your profile and see basic profile details like the other reviews you've written, your points/leaderboard status, who you follow or who follows you (unless we provide privacy settings to hide some of that, which if available you can adjust). We may also show partial information about you in places like the leaderboard (e.g., Top Reviewer: Maria – 100 reviews – Level 5).
Social Features: If you follow someone, that person may get a notification and other users might see you in that person's list of followers (). Similarly, if you mark a user as a friend, others might see your involvement. If the app shows when you “like” someone's review, your username or first name might be displayed under that review indicating your appreciation. We design these features to mirror typical social network expectations. We encourage you to review any available settings if you want to limit sharing (for example, in some apps you can make your profile private so only approved followers can see your activity –.
Location Tags: If you use features like check-ins or real-time location sharing with friends (should we introduce such features in the future), that location info will be shared with those you specify. We would get your explicit consent for any real-time location sharing beyond the use of location for discovery.
Remember, any information or content you voluntarily disclose for posting to the Service, such as UGC, becomes accessible to others as permitted by your settings and this Policy. Be mindful not to post anything you are not comfortable being public or widely shared.

3.4 User Profiles, Reviews, and Privacy Settings

3.4.1 Anonymous Reviews
You may choose to post reviews anonymously. Anonymous reviews will not display the user's name, profile picture, or any identifiable information.

3.4.2 Private and Public Lists
You may create and manage both private lists, which are visible only to you, and public lists, which can be viewed by other users of the application.

3.4.3 Profile Visibility
Your profile may be set as public or private.

If your profile is set to private, other users who are not connected (i.e., not following you) will not be able to view your full profile, including your lists and personal information.
However, reviews posted by you—whether under their name or anonymously—will remain visible to all visitors of the relevant listing (e.g., a restaurant or venue) where the review was posted.
Your profile will include all reviews you have posted, which will remain accessible to users who have permission to view your profile in accordance with the privacy settings.

3.4.4 Visibility to Followers
When two users follow each other, they may access each other's public activity and shared lists, subject to any additional privacy preferences the users select.

3.5 Business Transfers: If LYVV (or its assets) is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred as part of such a transaction. For example, if another company acquires us, user information will likely be one of the assets transferred to that company so that the Service can continue. In any such transfer of information, we will ensure the new owner has to respect your personal data in a manner consistent with this Policy (or you will be given notice and a chance to opt-out if required by law). Similarly, if we bring on investors or partners, we might share aggregated usage data or anonymized data as part of demonstrating our business (but not your personal details without permission).

3.6 With Consent: We will share personal information with third parties outside of the situations discussed in this Policy only if we have your explicit consent to do so. For instance, if we want to feature your photo or story in our marketing, we would ask your permission. Or if you opt into a co-branded promotion that asks for your info to be shared with a partner, we will make it clear and honor your choice. Another example: if you connect LYVV with another app (via an API) and authorize data sharing, we'll do what you authorize. Consent can be withdrawn at any time, and we will stop further sharing (note: we cannot retract data already shared with consent, like if you allowed a partner to get your info, you'd have to contact that partner to get it deleted).

3.7 Legal and Safety Disclosures: As noted in “use” section, we may disclose information to third parties if required to do so by law or subpoena, or if we believe in good faith that such action is necessary to:

Comply with the law, judicial proceeding, court order, or legal process served on us. (For example, responding to a search warrant or a court order demanding certain user data.)
Protect and defend the rights, property, or safety of LYVV, our users, or others. This could include disclosing info to law enforcement or relevant authorities in cases of suspected fraud, threats to anyone's safety, or violation of law (e.g., someone posting content that indicates involvement in criminal activity).
Investigate or assist in preventing any violation of law or our Terms, including to meet national security or law enforcement requirements. We will assess such requests carefully and only provide the minimum data necessary (for example, if a government requests a lot of data but we think it's overbroad, we might challenge it or narrow it). Where possible and lawful, we may notify affected users of such requests.

3.8 Sharing of Aggregated or De-Identified Data: We may share information that has been aggregated or reasonably de-identified, so that it cannot reasonably be used to identify you. For instance, we might share statistics about the number of users who visited a particular city or general age demographics of our user base, or share survey results in aggregate form. We might also publish trends like “This year, 40% of our users tried vegetarian restaurants more than once a week” or “We have X users in Y country.” None of this would include personal info. Under some privacy laws, this kind of data isn't considered personal data because it's not identifiable. When we de-identify data, we take steps to ensure it cannot be tied back to you (and commit not to re-identify it).

3.9 International Data Transfers: Because LYVV is designed for an international audience, the data we collect may be transferred to and stored in servers and facilities located in your region or outside of your country, including the United States, the European Union, or other jurisdictions where we or our service providers operate. Specifically, as a Lebanon-based company, much of our infrastructure might be hosted in data centers outside Lebanon (for example, US or EU). If you are in the EU or UK, know that your personal data may be transferred to countries which may not have the same level of data protection as your home country. To ensure your data is protected, we implement appropriate safeguards as required by the GDPR and other laws. These may include:

Contractual Clauses: We enter into standard contractual clauses (SCCs) or similar legal instruments with our service providers to ensure that if personal data is transferred out of the EEA/UK/Switzerland, it still gets a level of protection essentially equivalent to EU law. For example, our cloud provider or email provider might be based in the US; we have SCCs in place with them approved by the European Commission.
Additional Measures: We may apply encryption, access controls, and policies to further protect data in transit and at rest in foreign jurisdictions. We also carefully choose vendors with strong security track records.
Adequacy Decisions: Where applicable, if a country has been officially deemed to have adequate protection by the EU (an adequacy decision), we may rely on that (e.g., if hosting in a country like Japan or Canada which have adequacy).

By using our Service, you acknowledge that your information may be transferred to our facilities and those of third parties with whom we share it as described. We will ensure any such transfers comply with applicable data protection laws, and your rights remain enforceable.

If you would like more information about international transfers or the safeguards we use, you can contact us (see Section 7.7).

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including providing the Service, meeting legal, accounting, or reporting obligations, and resolving disputes. The exact time period varies depending on the type of data and purpose:

Account Information: We keep your profile information, account credentials, and content for as long as your account exists because we need it to operate your account. If you delete your account, we will initiate deletion of personal data associated with your account (with certain exceptions noted below). Deletion typically occurs within a reasonable period (we aim for within 30 days after confirmation of your request), except where a longer retention is required or permitted.
User-Generated Content: Content you have posted (reviews, photos, etc.) will generally be removed or anonymized upon account deletion or upon you individually deleting that content. However, if your content was shared or re-posted by others, those copies may persist if they are not under our control (for example, if another user saved your photo or if your review was quoted elsewhere). We also may retain backups or archives of content for a limited time (see below). Additionally, our algorithms or aggregated data derived from your content (like the average rating for a restaurant) are not necessarily erased when your content is removed, but they will no longer be associated with you.
Points and Gamification Data: Points and achievements tied to your account are kept as long as the account exists. If you delete your account, those points cease to exist (leaderboards will update accordingly). We may keep aggregate stats (like total points issued) which include yours but not in a personally identifiable way.
Transactional Data: If you made any purchases or financial transactions through LYVV, we may keep a record of those (e.g., subscription records, receipts) for as long as needed for financial reporting or audits (often up to 7 years in some jurisdictions) and to comply with tax or payment laws. However, we do not store full payment details like credit card numbers (except maybe the last few digits and expiry for reference) as those are handled by payment processors.
Communications and Support: If you contacted support, we may retain those communications and notes for a certain period (commonly 2-3 years) to refer back if you contact us again, to train our support team, or to defend against any legal claims.
Logs and Analytics: Our server logs, event logs, and analytics data are usually retained for a limited duration for performance analysis, troubleshooting and security. This could range from a few months to a year or two, depending on the type of log and industry best practices. For example, web server logs might be kept for 90 days routinely unless needed longer for investigation of abuse. Analytics datasets might hold data for 2 years to allow year-over-year comparisons (in aggregated form). If these logs are anonymized or aggregated, we might keep them longer since they no longer identify individuals.
Legal Retention: We might archive certain information if needed for legal compliance. For instance, records of consents, opt-outs, and key terms acceptance might be kept as proof of compliance with data protection laws. Also, if we are compelled by law to retain certain data (like an order to preserve data related to an investigation), we will do so for the required time.
Backups: Our systems likely perform routine backups to prevent data loss. Backup copies might contain your personal information. If you delete your account or data, we will remove it from our active database, but it may remain in encrypted backups for a short period until those backups are cycled out or destroyed. We manage backup retention on a rolling basis (for example, keeping daily backups for X days, weekly for Y weeks, etc.). Any restoration from backups will also include the intention to honor deletion requests (meaning if we ever had to restore a backup, we would re-delete info for accounts that had been deleted).
Public Interest / Research: In certain cases, and only if allowed by applicable law, we might retain some data for archiving in the public interest or for legitimate research purposes, but in such cases, we would ensure appropriate safeguards (like anonymization or pseudonymization). Currently, we have no specific program to retain data for research outside improving our service, but mention for completeness.

Once we have no ongoing legitimate need to process your personal information, we will either delete or anonymize it, or, if deletion or anonymization is not feasible (for example, because it's stored in offsite backups), then we will securely store it and isolate it from any further use until deletion is possible.

If you have questions about our retention practices specific to certain data, you can contact us (Section 7.7).

5. Your Rights and Choices
You have rights and choices regarding your personal information. This section describes those and how to exercise them. We respect these rights and will not discriminate against you for exercising them (for example, we won't deny you the Service or charge you differently just because you made a privacy rights request – except where a request may make it impossible for us to continue providing the Service to you, such as deleting all your data).

5.1 Access, Correction, and Portability:

Access (Right to Know): You have the right to request a copy of the personal data we hold about you, and to obtain information about how we process it. Most of your basic account data and content is accessible by you directly in the app (e.g., you can view your profile, reviews, and points in your account).
Correction (Rectification): If any of your personal information is inaccurate or incomplete, you have the right to ask us to correct it. You can correct much of it on your own (for example, you can edit your profile info, update your email, etc., through account settings). For anything you cannot change yourself (like if you see an error in data you received from us), reach out and we will rectify it if we confirm the correct information. In some cases, we might ask for documentation if necessary (though usually not for simple changes). If we somehow have outdated or wrong info and you point it out, we'll fix it.
Data Portability: In certain circumstances, you have the right to obtain your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another controller (where technically feasible). For example, under GDPR this applies to data you provided to us and that we process by automated means based on consent or contract. Practically, this might include things like your profile data, your reviews, etc. You can request your data through support. We will provide it in a commonly used file format. Direct transfer to another service provider might not be direct unless we have an integration, but you can take the file we give you and provide it to the other service if you wish.

5.2 Deletion (Right to Erasure): You have the right to request deletion of your personal data. As noted, you can initiate deletion of your account within the app settings (if available) or by contacting us. When you do this, we will take steps to delete or anonymize personal data associated with your account. This typically includes your profile information, credentials, and content. However, there are instances where we may retain some data after a deletion request:

If we have to keep it to comply with a legal obligation or resolve disputes (for example, if you made a purchase, we might keep transaction records for legal accounting; or if you got banned for misuse, we might retain a record to prevent re-registration).
If retention is necessary for certain legitimate interests, such as fraud prevention or safety (e.g., if your account was flagged for fraud or abuse, we might retain information to ensure you aren't able to circumvent rules in the future).
Content that doesn't identify you personally or that has been aggregated might not be feasible to remove (like your reviews' contribution to an average rating, or logs that are aggregated). We will, however, dissociate that data from your identity.
In any case, if we deny a deletion request in part or whole, we will inform you of the reasons (unless not required or limited by law). For example, “We cannot delete X information due to Y law requirement.” If your data is deleted, you will lose access to LYVV (and cannot login unless you sign up anew, which would be a fresh account without the old data).

Additionally, you can always delete individual pieces of content (like remove a specific review or photo) without deleting your whole account. Our systems should propagate that deletion promptly (though caching or search indexing might take a little time to update). If you delete the app from your device, that does not delete your account or data – you'd need to explicitly request deletion as described.

5.3 Withdrawal of Consent: Where we rely on your consent to process data (for example, for sending marketing emails, or for accessing precise location, or for processing certain sensitive data if any), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing done prior to withdrawal, but we will cease the processing going forward. Here's how you can withdraw consent for specific things:

Marketing Emails: Click “unsubscribe” in any promotional email, or adjust your settings in the app (if provided), or contact us to opt out. We will then stop sending you marketing communications. (Please note transactional emails will still be sent as they're not based on consent but on our contract to service you).
Push Notifications: On your mobile device, you can disable push notifications for LYVV in your settings or toggles within our app if provided. That effectively withdraws consent for push notifications.
Location Services: You can revoke location access by changing your device's permission settings for LYVV (e.g., set location permission to “Never” or “Ask next time” on iOS, or “Deny” on Android). If you do this, we will no longer collect precise GPS data, but you will not be able to use the App for discovery. You can still use parts of the Service without location, though some features may be limited (for example, we won't automatically show nearby places).
Cookies/Tracking: On the web, if we have a cookie consent banner or preferences, you can adjust those to withdraw consent for certain categories of cookies (except strictly necessary ones). Also, you can clear cookies from your browser. For mobile app analytics/tracking, you can reset or limit ad tracking via device settings (which many SDKs respect), or opt out via in-app settings if provided. For example, iOS offers “Allow Apps to Request to Track” – if you deny tracking, we won't engage in tracking that uses device ID in ways that require your consent.

Keep in mind, if you withdraw consent for a broad set of necessary data, it might affect our ability to provide the Service. For instance, if you withdrew consent for all processing (which essentially is account deletion), we cannot continue to serve you. But for optional data, we'll accommodate without affecting core usage.

5.4 Objection and Restriction:

Right to Object: In certain jurisdictions (like the EU), you have the right to object to our processing of your personal data when that processing is based on our legitimate interests or for direct marketing. For direct marketing, it's absolute – if you object, we will stop using your data for that. For processing based on legitimate interest, if you object, we will evaluate whether our interest in processing it is overridden by your privacy interests. For example, if you object to us using your data for personalization, we will consider if there's a compelling reason to continue; often, if you object, we will cease the processing for that purpose (especially if it's not a service-critical purpose). If you object to analytics or data usage that doesn't fall under consent, we'll take reasonable measures (like exclude your data from such analysis when possible).

5.5 California Privacy Rights: If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and the amended CPRA. These include the rights mentioned above (access, deletion, etc.) and also the right to know categories of personal info and categories of sources and third parties, which we basically cover in this policy. California also allows you to opt out of “sales” or “sharing” of personal info. We do not sell your personal information for money. However, the term “sale” under CCPA is broadly defined to include some exchanges of data for benefit. We also do not share personal info for cross-context behavioral advertising as of now (which is CPRA's definition of “sharing”), except possibly some limited analytics/ads usage which we handle via consent. If we ever do, we will provide a “Do Not Sell or Share My Personal Information” link or mechanism. California law also allows one to request information about how we have disclosed personal info to third parties for their direct marketing purposes in the preceding year, but as we do not provide your data to third parties for their own direct marketing (without consent), this is not applicable. We will honor any valid rights requests for California residents in line with the law's requirements (like responding within 45 days, etc.). Also, if an authorized agent is making a request on your behalf, we will need proof of authorization.

5.6 European/UK Privacy Rights: Users in the EU, EEA, UK, Switzerland, and similar jurisdictions have the rights enumerated in GDPR: access, rectification, erasure, restriction, portability, objection, and the right not to be subject to solely automated decisions that produce legal or similarly significant effects (we typically do not have such automated decisions without human logic oversight, e.g., we don't issue legal effects purely by algorithms). We address these as described above. Additionally, if you are in the EU/EEA, you have the right to lodge a complaint with your local Data Protection Authority if you believe we have infringed your data protection rights. We would appreciate the chance to deal with your concerns first, so do reach out to us, but you always have that right to contact the supervisory authority directly. For example, in France it's the CNIL, in Germany you have state DPAs, in the UK it's the ICO, etc.

5.7 Managing Your Information: In addition to formal rights requests, you can manage much of your information directly:

Update your profile details through the app.
Change your email via settings.
Control who sees your profile or content via any privacy settings we offer (e.g., if we allow “private profile” or controlling followers, etc.).
Use in-app controls to manage content: For example, you might be able to edit or delete your reviews and posts at any time (at the moment, users cannot edit or delete their reviews or posts once they are published. However, this feature may be introduced in the future, at which point users will be able to modify or remove their content directly through their account settings. Any updates to this functionality will be communicated through the application or by other appropriate means). If you delete content, it will typically be removed from public view, though residual copies might linger in backups or caches for a short period.
If a friend invited you and you don't want reminders, you can decline the invite or ask us to not send further invitations.

5.8 Opt-Out of Partner Communications: As mentioned, if you follow a business on LYVV and they send promotions, you can unfollow them to stop their messages. We may also implement a consolidated opt-out (like a toggle in notifications settings: “Receive promotional messages from listings I follow – yes/no”). If you set that to no, we will suppress those messages globally for you (even if you still follow them, or we might treat a “follow” just as bookmarking without messaging). We'll strive to make this flexible.

5.9 Security of Account: Access to LYVV is provided exclusively through a one-time password (OTP) sent to your registered mobile number. No password or two-factor authentication mechanism is required or available at this stage. You are responsible for ensuring that their mobile number remains active and secure, as access to your account depends entirely on the OTP verification process.

6. Legal Bases for Processing (for EU/EEA/UK users)
If you are in a jurisdiction that requires a legal basis for processing personal data (such as under GDPR), here is how we justify our processing:

Contractual Necessity: We process certain data because it is necessary to provide you with the Service under the contract (Terms of Use) between us. For example, we need to process your account info, your content, and do things you request (like showing you recommendations, posting your reviews) as part of our contractual obligation to you. Without this, we can't perform the core services you expect.
Legitimate Interests: We process data for purposes that are in our legitimate interests, or those of others, in a manner that is not overridden by your data protection interests or fundamental rights. This includes things like: improving and personalizing our services; ensuring IT security and preventing fraud; analyzing usage and engagement; marketing our own services to you (unless consent is required); and connecting users with businesses in helpful ways. We always balance our interests with your rights – e.g., our interest in direct marketing is balanced by giving you easy opt-out options. Our interest in analyzing data to improve is balanced by pseudonymizing data and using aggregate insights. If you have questions about a specific balancing test, feel free to ask.
Consent: For certain types of processing, we rely on your consent. Examples: sending promotional emails (in jurisdictions where consent is needed), collecting precise location data (we pop up a consent request through OS), using certain cookies or trackers that aren't strictly necessary (we ask through the cookie banner where applicable), and processing any special category data (though we typically don't gather that). Where we rely on consent, you have the right to withdraw it as explained.
Legal Obligation: We process and retain some data as necessary to comply with legal obligations. For instance, keeping transaction records for tax laws, responding to lawful requests by authorities, and removing content that is illegal (like hate speech) in compliance with content regulations.
Public Interest: In very limited cases, if processing is necessary for reasons of substantial public interest (under laws that allow this, like to ensure an important public health or safety benefit), we could rely on that basis. But currently, we do not rely on public interest except perhaps if we were compelled to share data for contact tracing or something under emergency legislation – but we would likely then have a legal obligation basis anyway.

If we ever need to process data for a new purpose not compatible with the original one we collected it for, we will inform you and get consent if required. We make sure to adhere to purpose limitation and data minimization principles.

7. Additional Details

7.1 Data Security: We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

Encryption: We use HTTPS for all data transmission on the app and website, which encrypts data in transit. Sensitive information is hashed or encrypted at rest. We also may encrypt certain data fields in our database (especially any sensitive ones).
Access Controls: Only authorized personnel with a valid need can access user personal data, and they are bound by confidentiality. We use role-based access and multi-factor authentication for our internal systems. Our staff is trained on data security practices.
Monitoring: We maintain logs of access and have systems to detect anomalies or breaches. If we detect suspicious activity, we act swiftly to mitigate it.
Testing: We regularly test and evaluate the effectiveness of our security measures (through internal audits, and sometimes external security assessments or penetration tests).
Industry Standards: We follow industry best practices and comply with relevant standards. While specifics may evolve, we strive to keep our security controls up to date with evolving threats.

However, no security measure is 100% infallible. The internet by its nature carries inherent risks. We therefore cannot guarantee absolute security of information. For example, despite our efforts, there is always a possibility of a breach due to sophisticated cyber attacks or vulnerabilities unknown to us. We promise to do our best and, in the unlikely event of a data breach that affects your personal data, we will notify you and the appropriate authorities as required by law.

7.2 Third-Party Websites and Services: The Service may contain links to third-party websites or services (for example, a booking site for a hotel, or a restaurant's own website, or social media pages). If you click those, you will be directed to sites not operated by us. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party site or service before providing any personal information to them. We are not responsible for the privacy practices or content of third-party services. For instance, if you follow a link to book a hotel via an external site, any data you give to that site is governed by their terms. Similarly, if you share something via Facebook, Instagram, TikTok or any other social media platform from LYVV, your information is handled by those platforms according to their privacy rules.

7.3 In-App Purchases and Payments: We discussed these in Terms and above, but reiterating: if you make purchases through app stores, those transactions are governed by the app store's privacy policy (e.g., Apple or Google will process your payment details). In certain cases, payments may be processed through a third-party payment gateway integrated into LYVV. Such transactions will be governed by the terms and privacy policies of the payment gateway provider, which will handle your payment information directly. We do not receive your full financial info. We may receive some data from the app store or the payment gateway about the transaction (like that you bought a subscription, and any user ID or order ID, and maybe your name or email as needed). We treat that as we do other account info – to manage your purchase and subscription status. If we integrate third-party payment for something like a merchandise shop or partner offers, we will use reputable payment processors that comply with PCI-DSS and other standards. They will have access to your payment data to process transactions. We contractually ensure they protect it.

7.4 Location-Based Services: Because LYVV uses your location to give personalized results, a quick emphasis: By using certain features, you are authorizing LYVV to access location data. You can control this as said. If you choose to share location in a post (like “Visited [Place] at [Time]”), that info could become visible to others, so consider your comfort. We only use location for the purposes described (enhancing service, showing relevant content, aggregated analysis, etc.) and not, say, to constantly track you for unknown reasons. We don't share your live location with other users or partners without you initiating it (like a check-in or similar). If we ever start background location collection for new features, we'll ask explicitly and you can say no.

7.5 Community Guidelines and Moderation: We want to underscore that we moderate content to maintain a respectful community. If you believe a user content violates privacy (for example, someone posted your personal information in a review or photo without consent), you can flag it and we will remove such content as appropriate. Users should avoid including private information about others in their posts. Also, while we attempt to moderate, we are not liable for what users post – but we will act on any violations we become aware of.

7.6 Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make material changes (ones that significantly affect your rights or how your data is processed), we will provide prominent notice – for example, via an email to the address on your account or a notification within the app, and by updating the “Last Updated” date at the top. We will describe what's changing. In some cases, if required by law, we will seek your consent to changes (e.g., if a change would require new consent or is on a new legal basis). Please review any changes carefully. If you continue to use LYVV after a Policy update takes effect, it means you accept the revised policy to the extent allowed by law. If you do not agree with the changes, you should stop using the Service and may delete your account. We encourage you to periodically review this page for the latest information on our privacy practices.

7.7 Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: connect@lyvv.com
Mail: LYVV Technologies SAL,
1C, Point A Building, Hotel Dieu St, Beirut 2536, Lebanon. (Please include “Privacy Inquiry” or similar in the envelope for proper routing.)
In-App Support: You may also reach out via the app's help/support section if available, and we'll direct your query to the privacy team.

We will do our best to respond promptly to your inquiries. If you're contacting to exercise rights, please clearly state what you are requesting (e.g., “I want to access my data” or “delete my account and data”). We may need to verify your identity for certain requests, as noted.

By using LYVV, you acknowledge that you have read and understood this Privacy Policy. We appreciate your trust in us to handle your data responsibly. We hope you enjoy discovering and sharing your experiences on LYVV, and we are committed to safeguarding your privacy every step of the way.